Elise Taylor-Segiet

Elise Taylor-Segiet is a seasoned professional in customer success and consultancy, currently serving as the Director of Customer Success at Ceros since February 2024. In addition, Elise owns and consults for Grow & Co. since January 2023. Previous roles include Head of Customer Success & Support at WISK.ai, Advisor & Business Consultant at memoryKPR, and VP of Customer Success & Support at 7shifts, where Elise held multiple escalating positions. With experience as the Director of Customer Success at CrowdRiff and Director of Client Success at Shutterstock, along with earlier roles in customer success management at EventMobi and catering sales at Hilton, Elise brings extensive expertise in enhancing client relations and driving customer satisfaction. Elise earned a degree in Popular Culture from Brock University and studied Event Management at Niagara College.