CerpassRx
Sara Norton has extensive experience in client relations and account coordination within healthcare and sales environments. Currently serving as an Account Coordinator at CerpassRx since June 2018, Sara manages a portfolio of clients for a pharmacy benefit manager, addressing member inquiries and troubleshooting issues. Concurrently serving as an Account Coordinator at Plano Orthopedic Sports Medicine & Spine Center since July 2015, Sara specializes in billing inquiries and accounts receivables while adhering to industry coding standards. Previous roles include Client Services Specialist at The CMI Group, Inc., Managed Care Coordinator at Corporate Remedies, and Online Sales Supervisor at Half Price Books. Sara holds a Bachelor of Science in Sociology from Texas Woman's University, achieved between 2015 and 2019.
CerpassRx
CerpassRx, formerly known as Healthcare Highways Rx, is the first true alternative to the traditional PBM model. Our focus is on patients and service, rather than profits. We provide flexible solutions uniquely tailored for each of our clients including clinical, analytic and specialty management. We have created a member-centric service model, when paired with our white glove client service, results in quality service that is unmatched in the industry. Through our strategic partnerships, we have created an unparalleled team of industry experts paired with leading PBM technology. For our clients, we provide personalized pharmacy benefit plans tailored to meet their specific needs; and act as a valuable resource throughout the implementation and account management processes. For our members, we offer high-touch member service, convenience and quality every step of the way. The end result is cost management and high quality for both the client and their members. Satisfied clients and happy members is our goal! Proprietary Resources Include: Member Service Call Center Web Portal Reporting Capabilities Mail And Specialty Programs Prescription Optimization Services CerpassRx is headquartered in The Colony, Texas.