Iwona O'Neill

Iwona O'Neill has a diverse professional background, currently serving as a Junior Financial Accountant at Certas Energy Retail Europe since July 2017, where responsibilities include processing transactions. Prior experience includes a role as a Senior Customer Care Representative at Welch Allyn from March 2010 to June 2017, overseeing key accounts in Eastern Europe, managing customer inquiries, and handling order processing within supply chain logistics. Iwona also worked at Alcatel-Lucent from March 2002 to June 2009, first as MV Readiness and Quality Lead, ensuring service quality for European customers, and as an ICMC Analyst, focusing on SLA product support. Earlier positions include Office Administrator at BG Freight Line and French Teacher at a secondary school. Academically, Iwona has pursued an accounting degree and holds a Bachelor of Arts in Teaching French as a Second or Foreign Language.