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Sarah Holden-Berryman - Assoc CIPD

Head of HR at Certero

Sarah Holden-Berryman has diverse work experience in various roles and industries. Sarah is currently the Head of HR at Certero since January 2023. Prior to this, they held the position of HR & Back Office Manager at Certero from January 2018.

Before joining Certero, Sarah worked at Sky from 2010 to 2017. Sarah'sroles at Sky included Operational Support Manager from November 2013 to December 2017, where they managed the Sky Stockport Contact Centre. Sarah also received recognition as the Bronze award winner for Operational Support Manager of the Year at the UK National Contact Centre Awards. Sarah also served as a Customer Experience Leader from July 2011 to November 2013 and as a Customer Advisor from November 2010 to July 2011.

Sarah's previous experience includes a position at APS Group as a Senior Account Manager from September 2007 to October 2010. At British Council, they worked as a Production Manager from November 2005 to January 2007, where they coordinated a team of designers, type setters, and editors.

Earlier in their career, Sarah was an Account Manager at APS Group from January 2001 to October 2005, working on accounts of large blue-chip companies in the UK. Sarah also had a role as an In Resort Representative at JMC Holidays from March 2000 to December 2000.

Sarah Holden-Berryman - Assoc CIPD completed their education at ICS Learn from 2021 to 2022, where they earned a CIPD Associate Diploma in People Management. Before that, they attended Boston-Spa Comprehensive, though specific details regarding their degree and field of study are not provided.

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