Isaac Mares is an accomplished Customer Success Manager at Certinia since September 2021, with a strong background in account management. Previous roles include Lead Inside Sales Account Manager at Office Depot, where Isaac managed nearly $10M in annual sales revenue across the bio-tech and financial industries, and Senior Business Account Manager, focusing on relationship building and negotiations. Additional experience encompasses positions at Penske Automotive Group as a Sales Consultant, T-Mobile as a Retail Sales Leader, and an early career role as a New Agent Trainee with the FBI. Isaac also served as a Motorsport Instructor and Victim Advocate, demonstrating a diverse skill set that combines sales acumen, customer relationship management, and crisis intervention. Isaac holds a Master’s Degree in Sport and Fitness Administration/Management from New Mexico Highlands University and a Bachelor’s Degree in Biology from The University of New Mexico.
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