Josh Sommer

Josh Sommer has a diverse work experience spanning over two decades. Josh currently holds the position of Director of Global Support at Certiport - A Pearson VUE Business, where they joined as a Technical Support Manager in 2005. During their tenure at Certiport, Josh has played a crucial role in the integration of the company with its parent company, as well as sustaining support and fostering growth. Josh also created the Sales Engineer role and successfully recovered over $1 million of business in its first year. Josh has been responsible for managing field support and demonstrating the company's product to customers globally.

Prior to Certiport, Josh worked at Lindon, Ut for two years as a Liquidation/Computer clean and re-image operator, overseeing the procurement, cleaning, and resale of customer's computers. Josh also served as a Warehouse Manager and played a significant role in establishing shipping and receiving operations for Bayer products.

Before their role at Lindon Ut, Josh worked at Ancestry.com as an Account Service Representative, where they handled various operations and maintained financial records using Oracle applications. Josh had a high saves percentage during their tenure. Additionally, they served as the lead representative in the Inbound Cancellation Saves Department and significantly raised the save percentage from 40% to 60% daily.

Josh's career began as a Sales Representative at MCI Worldcom Wireless in 1999.

Overall, Josh Sommer has demonstrated a strong track record in technical support management, strategic integration, and sales recovery, along with experience in operations and customer service.

Josh Sommer attended Payson High School from 1997 to 1999 and received a High School Diploma. From 2002 to 2004, they studied Computer Science at Utah Valley State College, but did not obtain a degree. In terms of additional certifications, they have completed IC3 GS3, GS4, and GS5 certifications through Certiport - A Pearson VUE Business, as well as certifications for Microsoft Office 2003, 2007, 2010, and 2013 from the same institution. The specific months and years of obtaining these certifications were not provided.