Liah S. is an accomplished professional with extensive experience in customer support, marketing, and project management. Currently serving as Customer Support Team Lead at Certn since August 2021, Liah has previously held roles as Senior Support Specialist and Support Specialist. Prior to this, Liah worked as a freelancer from August 2016 to June 2021, focusing on travel, lifestyle, and expat blogging, while also providing marketing consultancy and virtual assistance. Liah's background includes positions at Deliveroo in rider support and marketing, various roles in hospitality, and administrative work at Australian Energy Market Operator (AEMO). Liah also gained experience in marketing and event management at companies such as Godex Europe GmbH, Decathlon International, and Puma. Liah holds a degree in Fashion Marketing from Istituto Europeo di Design and has attended ESMOD École Supérieure des Arts et techniques de la Mode.