Surbhi Sharda

Surbhi Sharda is an accomplished project manager at cetecom advanced since August 2018, focusing on customer-oriented project management and operational efficiency. Prior experience includes a role as a Business Operations Specialist at Dell Technologies from January 2013 to October 2017, where Surbhi mentored team members and handled customer escalations. Prior positions at Dell encompassed international customer support, ensuring adherence to service level agreements, and implementing fraud prevention strategies as a Financial Admin Associate. Surbhi holds a B-Tech in Information Technology from the Regional College for Education, Research & Technology in Jaipur, completed in 2012, along with a comprehensive educational background from various secondary schools.