Handan Özdoğan is a seasoned Contact Center Director with over 15 years of experience in the call center and customer relations sector, holding key managerial roles at prominent companies including Teleperformance Turkey and Turkcell Global Bilgi. Currently, Handan serves as the Director of Operations at CeyBer, overseeing operations and customer management while also mentoring future leaders through coaching. Handan's expertise extends to call center establishment, operations management, and financial oversight, with a proven track record of enhancing sales performance and employee engagement across various projects. Educated with both a Bachelor's and Master's degree in Business Administration, Handan aims to further contribute and lead in environments that foster growth and strategic development.
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