CFI Group

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CFI Group is a global leader in Customer Experience Management (CEM) solutions. Founded in 1988.

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Sheri Petras
Partner/CEO

Sheri Petras

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Chuck Shaver
Chief Information Security Officer
David Ham
Program Director
Kelly Stallard
Program Director
Mark Galauner
Program Director
Terry Redding, Customer Experience
Vice President Business Development Federal Government Practice
Yifan Tang
Managing Director
Rodger Park
Director of Customer Analytics
Bernie Lubran
Regional Manager
Giovanni Monaco
Quality Manager
Kirk Farber
Federal Contract Manager
Ricke Stauffer
Director of Information Technology