Alicia W.

Alicia W. is a Technology Solutions Specialist at CGI Business Solutions, with extensive experience in Human Resource operations, benefits administration, project management, and compliance with the Affordable Care Act (ACA). With a career spanning over two decades, Alicia has held various roles including Account Installation Specialist at Choicelinx, EAP Customer Care at Anthem, and Credentialing Coordinator at CIGNA Healthcare. Alicia's expertise encompasses implementing online benefit enrollment systems, team leadership, training, and account management, as well as significant accomplishments in enhancing operational processes and quality metrics. Alicia holds a B.S. in Business Administration with a focus on HR Management from Southern New Hampshire University.