Erica Hayes is a highly skilled Solution Architect specializing in Salesforce, currently working at Ness Digital Engineering. With extensive experience in roles such as Senior Salesforce Consultant at Diabsolut and Technical Solution Architect at Zaelab, Erica has successfully led digital transformation projects, focusing on CPQ and Salesforce Billing. They are certified with Salesforce 8x and Conga Composer, and have previously held various positions, including Director of Human Resources at KHF Holdings, Inc. and Business Systems Administrator at ORR Protection Systems. Erica is passionate about family, music, the outdoors, and their professional growth in Salesforce technologies.
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