Keyla Melgar is a Technical Analyst at CGI, where responsibilities include testing and implementing new software and utilizing the JIRA ticketing system for user support needs. Prior experience includes roles at the University of Florida as a Personnel Manager, Training Coordinator, and Audio and Visual Floor Technician, managing employee schedules, training new hires, and operating technical equipment. Additionally, Keyla completed an internship with KPMG Advisory Risk Assurance, testing internal audit controls for various Fortune 500 clients. Keyla holds a Master’s degree in Information Systems and a Bachelor’s degree in Management Information Systems, both from the University of Florida.
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