Manuel Fernández Díaz is an experienced professional with over a decade of expertise in project management and technical support within banking and financial institutions. Currently serving as an Intake Lead at CGI since 2010, Manuel has optimized Change Request workflows and enhanced team agility through improved Jira practices. Prior roles include Jr Project Manager, where financial management led to a 20% reduction in program expenses, and roles as Project Control Officer and Jira workbench Support and Trainer, focusing on project deliverables and tool implementation. Manuel holds a Project Management degree from the University of Toronto, an AEC in Network Administration from Herzing College, and a Bachelor’s degree in Electronics from Universidad Nacional Autónoma de México.
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