Dan Roberts is a seasoned Senior Client Strategy & Insights Manager with 10 years of experience in marketing, clienteling, and customer data analytics within the luxury fashion and cosmetics industry. They have a proven track record of enhancing customer loyalty, retention, and conversion while being passionate about improving the customer experience through digital efficiency. Previously, Dan served various roles at CHANEL, including leading a team to deliver digital transformation projects and developing strategies for business growth. Dan began their career as a Retail & Systems Analyst at Bourjois and also worked as a Senior Pricing Analyst at Unipart. They hold a Bachelor of Arts in International Studies from the University of East Anglia.
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