Jennifer F. currently serves as the Head of E-Business & Digital Communications at CHANEL, a position held since June 2025. Prior to this role, Jennifer held various leadership positions at Shiseido, including Director of Digital Shared Services and Manager of CRM, from December 2018 to June 2025. Experience also includes roles such as Senior Manager of Loyalty and Engagement at Spinrite, Account Director at Armstrong Partnership, and Email and Promotions Marketing Manager at Rakuten Kobo Inc. Jennifer has foundational experience in email marketing and digital coordination from positions at Rogers Sports & Media and Holt Renfrew, as well as creative roles as Art Director at Ogilvy and Production Artist at US Interactive. Jennifer possesses a background in New Media and UX from Centennial College.
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