ChangeCX
Chris Hogan has a background in industrial engineering and has held various leadership positions in companies such as ChangeCX, Constructor, Fenom Digital, Oracle, RedPrairie, and Blue Martini Software. With experience ranging from senior consultant to vice president roles in customer success, services, and Salesforce Commerce Cloud Delivery, Chris brings a wealth of expertise to the organizations Chris works with.
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ChangeCX
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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.