ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.​The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.

Consulting

E-Commerce

Information Technology

Internet

Professional Services

Retail

ChangeCX

Aman Bedi

Kim Porritt

Chris Hogan

Sarah Elizabeth Hughes

Ruben Fragoso - CSM, CSPO

Dasarathy Ponnappan

Austin Lowry

The Technology and Engineering team at ChangeCX is responsible for developing and integrating advanced digital solutions that seamlessly connect customer, product, transaction, and service data throughout the shopping journey. This team leverages expertise in software architecture, commerce platforms, and technical management to create innovative, data-driven applications that enhance both B2B and B2C retail experiences. Their collaborative efforts ensure that every touchpoint in retail is optimized for maximum customer engagement and satisfaction.

Technology and Engineering

Software Development Team

Project Management and Consulting

Technology and Engineering

About

Team members

Other teams at ChangeCX

Software Development Team

Project Management and Consulting