Jamie Lee Dunleavy Samuel

Jamie Lee Dunleavy Samuel is an experienced professional in customer success and management. Currently serving as a Customer Success Manager and Community Manager at Changing Social since May 2023, Jamie Lee facilitates customer adoption of Microsoft products and manages Microsoft 365 digital champion communities of up to 700 members while providing technical support. Previously, a notable tenure at Microsoft spanned nearly nine years, which included roles such as Territory Sales Excellence Manager, Training Manager, and Enterprise | EDU Training Lead, focusing on customer engagement and end-user adoption. Jamie Lee's earlier experience includes managerial positions at Lucky Brand and Victoria's Secret, emphasizing operational execution and team leadership. Educational qualifications include attending Atlantic Cape Community College and Fairleigh Dickinson University-Florham Campus.