Douglas Melville

The Channel Islands Financial Ombudsman (CIFO) is the Channel Island's compromising Jersey, Guernsey, Alderney, and Sark. A leading expert on resolving complaints between customers and their financial service providers (FSPs). CIFO is an independent body which assists parties that have not been able to find a fair or reasonable outcome to complaints. CIFO is neither a court nor a regulator but can make FSPs pay compensation for losses, which can be enforced in court. CIFO provides a professional, impartial, and free complaint handling service which acts with integrity and aims to resolve disputes in a manner fair to both parties!