Dawn Rubio

Dawn Rubio is an experienced professional in customer service and program management. Currently serving as Customer Service Manager and Account Manager at Channeled Resources Group since March 2004, Dawn coordinates all aspects of the customer experience and implements process improvements to enhance satisfaction. Prior to this role, Dawn worked at Maryville Academy from 1995 to 2003 as Program Manager and Case Manager, overseeing a team responsible for the care of clients aged 8 to 18. Dawn holds a Bachelor of Arts degree in Psychology from Grinnell College, earned in 1995.