Bradley Larino is an accomplished brand and customer engagement professional with extensive experience in managing client relations and teams across various industries. At ChappellRoberts since October 2018, Bradley serves as a Brand Manager. Previously, as Director of Customer Engagement at CYCLEHOP BIKE SHARE, responsibilities included overseeing a team of 15 customer service agents, maintaining strong client relations with high-profile accounts such as the City of Vancouver and Santa Monica, and providing analytical insights for C-level executives. Bradley also held previous roles focusing on customer engagement, marketing, and public relations, while showcasing a strong foundation in leadership and strategic communication from experiences at the University of Tampa, where a Bachelor's degree in Advertising and Public Relations was earned.