Jamie McAnally

Director Customer Success at Chargeback

Jamie McAnally has diverse work experience in various roles and industries. They started their career at MasterCard in 2008 as a Customer Operations Senior Support, where they developed and maintained relationships with banks while providing assistance with debit card processing. They also worked closely with development teams and other departments to resolve customer issues.

In 2013, Jamie joined Remington Industries as a Customer Relations specialist. In this role, they managed relationships between retail clients, warehouses, and manufacturing plants to ensure the timely production and delivery of products. They were also responsible for tracking shipping vessels from foreign ports to US ports and monitoring the movement of shipping containers.

In 2017, Jamie joined AgileOne as a Client Service Representative, where they served as a key point of contact for clients, providing exceptional customer service and support. They held this role until October 2018.

Jamie's most recent experience was at Chargeback, where they held multiple roles. They started as an Implementation Manager and an Account Manager in December 2017. Later, they were promoted to the position of Director of Customer Success, which they currently hold.

Overall, Jamie has a strong background in customer service, relationship management, and resolving complex issues within various industries.

Jamie McAnally's education history includes studying Accounting and Business/Management at Salt Lake Community College. There is no specific information provided regarding the start and end years or any obtained degree. Additionally, Jamie McAnally has a certification in Six Sigma Green Belt, but there are no details given about the institution or the month and year when it was obtained.

Links

Previous companies

AgileOne logo
Mastercard logo

Timeline

  • Director Customer Success

    June, 2018 - present

  • Account Manager

    December, 2017