Dereck Garcia

Dereck Garcia is a Technical Support Engineer at ChargePoint, previously working as a Technical Support Specialist at Cardtronics. With a Bachelor's of Applied Arts and Sciences in Information Technology from University of North Texas, Dereck troubleshoots software and hardware issues on ATMs, providing support to owners and technicians by phone. At Cardtronics, Dereck averaged 30 calls a day and maintained at least 70% availability on Cisco Finesse.