Charles IT
Gerard C. Alban is a skilled IT professional with extensive experience in systems administration, network engineering, and managed services. Currently serving as a Systems Administrator at Charles IT since July 2021, Gerard previously held positions including Jr. Systems Administrator at Charles IT and Network Systems Engineer at IT Direct. From May 2012 to November 2018, Gerard worked as a Managed Services Technician II at The Network Support Company, where responsibilities included enhancing client systems, managing projects, and improving client satisfaction. Earlier roles include Network Engineer I and Helpdesk/PC Systems Analyst at Monroe Public Schools, where Gerard was instrumental in implementing technology solutions and providing technical support. Gerard's education includes a B.B.A. in Management Information Systems with a focus on Information Security Management from Western Connecticut State University.
Charles IT
Charles IT is the Northeast's compliance expert. We're your friendly IT team focused on helping companies in highly regulated industries make their high-stakes technology work for them. Here, IT is Personal: We know that disaster recovery, cloud services, and complex compliance from HIPAA to CMCC and DFARS are only half the work. The other half is about helping people – building real relationships that deliver real results and create raving fans. Call us day or night, snow storm or hurricane: a human will answer the phone (we promise), and we will show up, on point, with a smile and a solution.