Gerard C. Alban

Gerard C. Alban is a skilled IT professional with extensive experience in systems administration, network engineering, and managed services. Currently serving as a Systems Administrator at Charles IT since July 2021, Gerard previously held positions including Jr. Systems Administrator at Charles IT and Network Systems Engineer at IT Direct. From May 2012 to November 2018, Gerard worked as a Managed Services Technician II at The Network Support Company, where responsibilities included enhancing client systems, managing projects, and improving client satisfaction. Earlier roles include Network Engineer I and Helpdesk/PC Systems Analyst at Monroe Public Schools, where Gerard was instrumental in implementing technology solutions and providing technical support. Gerard's education includes a B.B.A. in Management Information Systems with a focus on Information Security Management from Western Connecticut State University.