Olga Maxwell, SHRM-CP, is a seasoned professional with extensive experience in human resources and operations management. Currently serving as People Operations Manager at Charles IT since May 2021, Olga successfully executes hiring plans and manages HR disciplinary matters in compliance with company policies. Prior roles include Human Resources Generalist at Inn at Middletown and Operations Manager, where responsibilities encompassed maximizing revenue, enhancing guest satisfaction, and ensuring regulatory compliance. Olga's experience also includes positions as Revenue Manager, Assistant General Manager at Hampton Inn and Suites, and Front Office Manager at Marriott Hotels, focusing on operational excellence and financial performance. Olga holds a Master’s degree in Hospitality and Tourism Management from the University of New Haven and a Bachelor’s degree in International Business from Sacred Heart University.
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