Monique Yates

Monique Yates is a seasoned professional with extensive experience in client relationship management and business development within the insurance and claims sectors. Currently serving as the Client Relationship Manager at Charles Taylor since January 2023, Monique also founded and presides over the Vic Claims Discussion Group Inc., a nonprofit organization dedicated to professional education and networking. Previous roles encompass Business Development Manager at Construct Services, Client Relationship Manager at Bay Building Group, and Senior Account Executive at McKenzie Ross Insurance Brokers. Monique's expertise includes managing complex claims and developing strategic client relationships across various insurance markets. Educationally, Monique holds a Bachelor of Laws (Hons) from Victoria University, a Graduate Diploma in Legal Practice from the College of Law, and a Diploma in Business (Finance) from the Australian and New Zealand Institute of Insurance and Finance.