Charlotte Regional Visitors Authority
Lena Sorrentino Garcia is a seasoned professional in the hospitality and sales industries, currently serving as the Convention Sales Manager for the Charlotte Regional Visitors Authority since September 2023. Prior to this role, Lena held various positions, including Senior Catering Sales Manager at Compass Group USA and Loan Consultant Associate at Better, showcasing strong capabilities in customer service and financial consulting with significant achievements in revenue generation. Earlier experience includes roles as Conference Services Manager and Catering Sales Manager at Omni Charlotte Hotel and Maggiano's Little Italy, respectively, where Lena demonstrated exceptional sales performance and client relationship management. An accomplished Brand Ambassador for James Hardie Building Products and Group Services Specialist at Mandalay Bay Resort and Casino, Lena has consistently exceeded goals and received multiple awards for outstanding service. Lena earned a Bachelor’s Degree in Communications from California State University, Fullerton.
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Charlotte Regional Visitors Authority
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With an organization-wide vision of Southern hospitality and world-class customer service, the Charlotte Regional Visitors Authority (CRVA) seeks to ensure that the visitors and events that come to the area have a positive experience. Our responsibilities include destination marketing through Visit Charlotte and management of Charlotte’s public assembly facilities which include Bojangles' Coliseum, Charlotte Convention Center, NASCAR Hall of Fame, Ovens Auditorium and Time Warner Cable Arena.