Chris Hutton is an experienced operations professional with a background in managing call center operations. Currently serving as the Director of Operations at Charter Communications since November 2018, Chris previously held the position of Customer Care Manager at JCPenney, where responsibilities included overseeing inbound care call center operations and handling customer escalations. Prior experience includes serving as Operations Manager at Sprint, where Chris successfully scaled an inbound care call center from zero to 150 agents in just four months.
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