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Daniel Deyo

Technical Training Facilitator, Customer Care

Daniel Deyo is an experienced Technical Training Facilitator specializing in customer care, currently employed at Charter Communications since May 2016. Responsibilities include training tier 1 and tier 3 call center support agents on various skills and maintaining a comprehensive curriculum for new hires. Prior to this role, Daniel Deyo spent over a decade at Time Warner Cable, where similar duties were performed, alongside a position in tier 3 help desk support. Earlier career experiences include roles at Spherion Technology Architects, Standard and Poor's Comstock, and BestWeb Corporation, contributing to help desk support and installation services. Education includes attendance at SUNY Westchester Community College following high school graduation from Yorktown High School in 1994.

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