David Lam is an accomplished manager currently overseeing Digital Operations at Charter Communications, where responsibilities include the development of a new Digital Partners sales channel and management of ordering applications. David has successfully led various initiatives, including the launch of Retail Portal 2.0 and the Agent Facing Buyflow application, enhancing collaboration with sales agents and external partners. Previous experience includes roles as a Customer Service Representative at Design Within Reach and an intern at Algomate Inc., showcasing a diverse background in operations, customer service, and technical documentation. David holds a Master of Science in Business Analytics and Project Management, alongside a Bachelor of Arts in Economics from the University of Connecticut.
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