Irma Munoz, MBA, PHR, is an HR leader specializing in talent management, employee relations, and diversity and inclusion. They hold the SHRM-CP and PHR certifications, underscoring their dedication to professional development in human resources. Irma has established HR teams to support new contact centers, designed processes, and collaborated with HR business partners to implement corporate HR strategies. With a career spanning positions at companies like Convergys, Dish Network, and Charter Communications, they aim to drive organizational success and enhance employee satisfaction. Irma earned their MBA from The University of Texas at El Paso.
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