Charter Steel
Troy Waltersdorf is an experienced professional in customer service and sales management, currently serving as a Customer Service Account Representative at Charter Steel since June 2022. Previously, Troy held various roles at Artemax, Inc. from 2001 to August 2022, including Distributor Manager, Key Account Sales Specialist, and Sales Specialist, where significant achievements included managing a $7.2 million book of business, increasing margins by 12%, and growing total sales from $210,000 to $2.9 million. Additional responsibilities involved training new distributor employees on ERP and CRM platforms, creating marketing materials, and collaborating on online purchasing solutions. Earlier career experience includes positions as Regional Distributor Manager at PC Innovations and Retail Department Manager at Bass Pro Shops. Troy earned a Bachelor of Applied Science in Marketing Management from Illinois State University.
Charter Steel
Charter Steel is a leading U.S. supplier of carbon and alloy special bar quality rod, wire and bar products. Charter Steel produces products containing 90%+ recycled materials, leveraging electric arc furnace melt technology coupled with expert rolling capabilities at both its Saukville, Wisconsin and Cleveland, Ohio locations. Distribution and processing facilities are located in Saukville, Wisconsin and Fostoria, Ohio. Charter Steel is the leading producer of cold heading quality steels and the largest coil process in North America.