Troy Waltersdorf

Troy Waltersdorf is an experienced professional in customer service and sales management, currently serving as a Customer Service Account Representative at Charter Steel since June 2022. Previously, Troy held various roles at Artemax, Inc. from 2001 to August 2022, including Distributor Manager, Key Account Sales Specialist, and Sales Specialist, where significant achievements included managing a $7.2 million book of business, increasing margins by 12%, and growing total sales from $210,000 to $2.9 million. Additional responsibilities involved training new distributor employees on ERP and CRM platforms, creating marketing materials, and collaborating on online purchasing solutions. Earlier career experience includes positions as Regional Distributor Manager at PC Innovations and Retail Department Manager at Bass Pro Shops. Troy earned a Bachelor of Applied Science in Marketing Management from Illinois State University.