Joyce Echevin DPSI is an experienced professional currently serving as a Support Technical Account Manager at Tanium since October 2023. With a background as a Legal Interpreter for the Chartered Institute of Linguists since October 2016, Joyce has provided simultaneous and consecutive interpretation for various organizations, including Edinburgh Council and Police Scotland. Previous roles include Senior Application Support Specialist and Software Support Engineer at Snow Software, and Bilingual Support Engineer at Hitachi Energy, where responsibilities included supporting European energy providers and enhancing account management skills. Joyce also worked as a Bilingual Software Support Technician at RADical Systems, troubleshooting software issues and advocating for customer needs, and as a Bilingual Communicator at Sykes Enterprises, delivering multilingual customer support. Joyce holds an IoLET Level 6 Diploma in Public Service Interpreting from the Chartered Institute of Linguists and a Baccalauréat in English Language and Literature from Lycée Alfred Kastler.
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