Kylie Queiroz

Kylie Queiroz has a diverse work experience spanning various roles and responsibilities. Most recently, they worked at Chatbooks as a Customer Support Specialist, assisting customers with tech-related issues and shipping inquiries. Prior to that, they worked at Chatbooks in a People Ops role, where they conducted engagement surveys, assisted in event planning, and contributed to recruiting efforts. Kylie also revamped the onboarding and offboarding process and conducted audits to improve efficiency.

Before their time at Chatbooks, Kylie served as an Executive Assistant at Vertex Electronic Payment Solutions, where they provided support to executives and assisted in onboarding merchants onto payment platforms. Additionally, they worked at National Processing as a Customer Service Team Member, where they provided excellent service to merchants and qualified leads for account executives.

Earlier in their career, Kylie worked as a Customer Service Representative at Jamberry, where they assisted customers and consultants with their inquiries and support tickets. Kylie also worked as an Inbound Sales Associate at CLEARLINK, selling TV, internet, and home phone packages and providing customer support.

Overall, Kylie Queiroz has valuable experience in customer service, support, and operations roles, demonstrating their ability to effectively assist customers and contribute to company growth.

Kylie Queiroz is currently pursuing a Bachelor of Applied Science (BASc) degree in Hospitality Administration/Management at Utah Valley University. Kylie is expected to complete their studies in 2023. Prior to this, from 2015 to 2022, Kylie completed their Bachelor's degree in Hospitality Management with a field of study in Business at Utah Valley University.