Eti-ini Enyong

Eti-ini Enyong has a diverse work experience that spans various industries and roles. In 2018, they managed an online store for shoes and accessories, focusing on customer queries, expanding business lines, and negotiating with suppliers. From 2019 to 2020, they worked as a VAT Volunteer/Admin Assistant at the Federal Inland Revenue Service, where they handled data entry, analysis, and reports on VAT matters, as well as resolved customer queries and complaints. In 2020, they worked as a Data Analyst/Call Center Agent at BMTECH, exceeding targets and conducting data analysis for a government grant initiative. In 2021, they served as a Senior Health and Education Adviser at Koding Tech Limited Foundation, where they handled procurement, planned fundraising events, and collaborated with local communities to improve healthcare and education. From 2021 to 2022, they worked as a Customer Service Representative at Outsource Global, providing efficient customer care services for international and domestic companies. At DAAR Communications Plc in 2022, they managed delegate management, handling inbound and outbound calls for clients. In 2022, they also served as a Restaurant Manager at Irie Restolounge, managing daily operations, handling customer complaints, and ensuring health and safety regulations were met. In the same year, they worked as a Sales Specialist at uLesson Education, contacting potential customers, answering questions, and processing orders. From 2022 to 2023, they worked as a Data Analyst/Client Success Manager at Chatdesk, compiling analysis, managing customer relationships, and addressing customer issues. Currently, in 2023, they are an Appointment Setter at Upwork.

Eti-ini Enyong completed their Bachelor of Science degree in Education at the University of Calabar from 2012 to 2019. They have also obtained several additional certifications, including "Administrative Professional Foundations" from LinkedIn in September 2022, "Applied Digital Skills" from Google in September 2022, "Customer Service Foundations" from LinkedIn in September 2022, "Digital Marketing Fundamentals" from IIDE - Indian Institute of Digital Education in September 2022, "Social Media Marketing Foundations" from LinkedIn in September 2022, "Social Media Marketing: Strategy and Optimization (2020)" from LinkedIn in September 2022, "Introduction to Business Analysis" from Coursera in August 2022, "Foundations of Project Management" from Google in May 2022, and "Introduction to User Experience Design" from Georgia Institute of Technology in May 2022.