Shebin M

Shebin M is an IT Service Analyst specializing in IT Service Management at the Municipality of Chatham-Kent, focusing on secure software design and leading the Corporate ITSM Project since February 2023. Previously, Shebin served as an IT Service Tech with responsibilities including endpoint administration and collaboration with the Service Management team to meet municipal guidelines. Shebin has also gained experience as a Cyber Security Analyst intern at Clicked, where participation in a North American cybersecurity apprenticeship involved advising stakeholders on security protocols. Additional roles include working in ECommerce operations at Voilà by Sobeys and serving as a Digital Sales Ops Coordinator at Tim Hortons, where tasks included managing the computer infrastructure for franchises. Educational credentials include a Bachelor's degree in Mechanical Engineering from Seneca Polytechnic, a diploma in Cybersecurity/Computer Forensics from Lighthouse Labs, and ongoing studies at Rogers Cybersecure Catalyst at Toronto Metropolitan University.