Chatime is Australia’s newest and most innovative bubble tea outlet. Our delicious selection of iced teas are shaking up the game like never before.

Food & Beverage

Chatime

Chatime's headquarters in Sydney, Australia

This department oversees the efficiency and effectiveness of organizational processes and resources.

Operations Management

This department specializes in the preparation and service of various beverages, focusing on customer satisfaction and quality.

Beverage Services

The Customer Service and Hospitality team at Chatime is dedicated to creating a memorable and enjoyable experience for every customer. Comprised of baristas, tearistas, and customer service staff, this team ensures that orders are crafted with care and served promptly, while also providing friendly and knowledgeable support to answer inquiries and enhance customer satisfaction. Their goal is to foster a welcoming atmosphere that reflects Chatime's innovative spirit.

Customer Service and Hospitality

This department manages the daily operations and overall performance of retail locations.

Retail Operations

The Franchise Operations team at Chatime is responsible for overseeing the successful establishment and management of franchise locations. They support franchisees by providing operational guidance, training programs, and ensuring adherence to brand standards, all while driving growth and maintaining the quality of Chatime's innovative bubble tea offerings.

Franchise Operations

This department oversees the strategic direction and overall management of the organization.

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Other teams

Beverage Services

Customer Service and Hospitality

Retail Operations

Franchise Operations

Executive Leadership