Chattanooga Tourism Co.
Susan Harris has held various leadership roles throughout their career. Currently, they serve as the Chief Operating Officer (COO) at the Chattanooga Tourism Co., where they oversee accounting, finance, human resources, information technology, general administration, visitor services, and strategic projects. Susan is known for their strong emphasis on organizational culture, leadership development, and strategic management. Susan has also served as the President and Chief Executive Officer (CEO) of SEE ROCK CITY, INC., where they successfully led the organization through the COVID-19 pandemic to a record-breaking financial recovery. Prior to that, they held the positions of President, Chief Operating Officer (COO), and Director of Human Resources and Organizational Development at SEE ROCK CITY, INC. Susan also has experience as an Instructor at the University of Phoenix - Chattanooga and as the Director of Human Resources at Express Check Advance, LLC. Their expertise includes advising executives on HR strategy, managing acquisitions, and leading HR operations. Earlier in their career, Susan served as the Director of People Services at Chattanooga Group, where they managed HR activities for the rehabilitation division and provided counseling and investigations to resolve employee relations issues.
Susan Harris holds a Master of Business Administration (MBA) from The University of Tennessee at Chattanooga. Susan also obtained a Bachelor of Science (BS) in Political Science from Berry College. Additionally, they have obtained certifications such as Professional In Destination Management from Destinations International, SHRM-SCP from SHRM, and Senior Professional in Human Resources (SPHR) Certification from HR Certification Institute - HRCI.
Chattanooga Tourism Co.
Chattanooga is a dynamic mid-sized city nestled along the banks of the Tennessee River. Chattanooga is one of the most revitalized cities in the country with a thriving arts, music, and dining scene complemented by exceptional world-class attractions. The "Scenic City" offers all the amenities of a major metropolitan city in a comfortable, convenient and beautiful location, including a free electric shuttle serving the downtown area and the fastest citywide internet speeds anywhere in the world. Chattanooga also boasts one of the nation's top ten green convention centers, a state-of-the-art, one-level, 185,000 square foot facility. The city offers 11,000 guest rooms in the metro area, an airport that offers non-stop and one-stop connections to over 1,000 destinations, and unique off-site function venues and recreational options.