JW

Janet W.

Senior Customer Success Manager at Checkmarx

Janet W. has extensive work experience in various roles and companies. Janet is currently working at Checkmarx as a Senior Customer Success Manager since April 2021. Previously, they worked at Adyen as an Account Manager from July 2020 to December 2020.

Before joining Adyen, Janet W. was employed at cxLoyalty as a Senior Product Manager from January 2015 to March 2019. In this role, they developed new value propositions and product offers, deployed customer engagement solutions, and coordinated client requests.

Prior to cxLoyalty, Janet W. worked at Affinion Group in two positions. From January 2009 to December 2014, they served as a Product Manager, where they coordinated new product launches, negotiated partnership deals, and managed products throughout their lifecycle. Before that, they held the role of Account Manager Benelux from December 2001 to December 2008, where they focused on client management, loyalty solution development, and creating upswell opportunities.

Janet W.'s earliest work experience was at Air Liquide, where they worked as a Commercial Coordinator in 2000.

Overall, Janet W. has demonstrated expertise in customer success, account management, product development, partnership negotiation, and client relationship management throughout their career.

Janet W. obtained a Bachelor's degree in International Business from Rotterdam University of Applied Sciences, where they studied from 1995 to 1999. Prior to that, they attended DevelsteinCollege from 1993 to 1995, but it is unknown whether they obtained a degree or pursued any specific field of study at that institution. Additionally, Janet W. has a professional certification in insurance level 2, specifically in assurancel, from AF2A in France.

Moreover, they have obtained several additional certifications, including the DESIGN THINKING BOOTCAMP from the French Future Academy in January 2020, and the Certified Scrum Product Owner (CSPO) and Certified ScrumMaster (CSM) certifications from the Scrum Alliance in February 2020.

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Timeline

  • Senior Customer Success Manager

    April, 2021 - present