Stephen Redcross

Stephen Redcross is an experienced IT professional currently serving as a Desktop Support Analyst at Chemex Global since October 2022. Prior roles include Whole Home Expert at Asurion, Service Desk Lead and Service Desk Specialist at Stage Stores, where responsibilities involved troubleshooting and configuration of technology systems and remote diagnosis of network issues. Stephen has also worked as an IT Specialist while studying full-time and has a background as a Truck Driver at Schneider and a Motor Transportation Operator in the US Army. Additional experience includes work as a Construction Maintenance Worker for the City of Newport News and an Audio Visual Technician at Hampton University. Stephen holds an Associate's degree in Network Administration and Cyber Security from MyComputerCareer and multiple certifications in Information Technology.