Molly Unkelbach

Molly Unkelbach currently serves as the Director of Patient Experience & Retention and Director of CAHPS/HOS Strategy at ChenMed since November 2023. Prior to this role, Molly was the Director of Broker Services at Molina Healthcare from August 2022 to November 2023. Molly's extensive experience in health care includes positions such as Director of Call Center Operations at Advise Insurance, Director of Client Operations at HealthMine, Inc., and Director of Medicare Retention & Member Experience at Centene Corporation. Molly's earlier roles at WellCare Health Plans encompassed various leadership positions focused on Medicare retention and member communications. Molly began a career in health care as an Events Manager at HealthFair from January 2008 to July 2012. Education includes a General Associates Degree from Seminole State College of Florida and studies at Central Michigan University.