Emily Capone is an accomplished hospitality professional with extensive experience in enhancing member and guest experiences at various prestigious organizations. Currently serving as the Director of Member Experience at Cherry Hills Country Club, Emily oversees front-of-house departments and has played a key role in improving operational efficiency. Previously, Emily held the position of Director of Guest Relations at Four Seasons Hotels and Resorts, where management of guest experiences was a primary focus. Additional roles at Aya Healthcare and Four Seasons honed skills in team management, service innovation, and operational excellence. Emily's early career includes diverse positions in hospitality and customer service, underscored by a Bachelor of Science in Hospitality Administration from Northern Illinois University and an international study program.
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