Eileen Cassidy has extensive experience in customer experience and quality management, currently serving as Manager of Customer Experience and Quality at Chesapeake Utilities Corporation since August 2013, following a role as Assistant Manager of Customer Care Operations. Previously, Eileen worked at Florida Public Utilities Company from August 2001 to August 2013, holding positions as Quality Assurance Supervisor and Communications Specialist. Eileen holds a Bachelor of Science degree in Business Administration and Management from Palm Beach State College and Penn Foster Group.
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