Rhonda West-Haynes has extensive experience in healthcare revenue cycle management, coding, and clinical documentation. Rhonda West-Haynes currently works at Chester County Hospital/Penn Medicine as the Senior Director of Revenue Cycle & Utilization Management, overseeing operations and strategies related to case management, patient access, revenue integrity, and denials management. Prior to this role, they served as the Director of Revenue Operations at the same organization. Rhonda also has experience at Penn Medicine, where they held the position of Associate Director of Professional Fee Abstraction & Coding Quality, providing strategic guidance for coding services. Rhonda West-Haynes previously worked as the Manager of the Clinical Documentation Department at Chester County Hospital/Penn Medicine and as a CDI/Coding Consultant. Rhonda has also held roles as a professor at DeVry University, an Area Director at Kindred Hospital, a Performance Outcome Auditor at Abington Memorial Hospital, and a Clinical Documentation Specialist and Lead Coding Analyst at Albert Einstein Healthcare Network. Rhonda West-Haynes'swork primarily focuses on improving the accuracy and completeness of clinical documentation, ensuring proper reimbursement, and supporting clinical staff.
Rhonda West-Haynes has a Master's Degree in Health Administration from Saint Joseph's University, obtained between 2007 and 2009. Rhonda West-Haynes also holds a Bachelor's Degree in Nursing from La Salle University, earned from 2002 to 2004. Rhonda West-Haynes'seducation history includes a Bachelor's Degree in Health Information Management from Temple University, completed from 1996 to 2000. Additionally, Rhonda West-Haynes has obtained certifications including CCDS from Acdis, CCS from AHIMA, Certified Professional Coder (CPC) from AAPC, and RHIA from AHIMA. The specific years and months of obtaining these certifications are not provided.
March, 2022 - present
June, 2019
March, 2012