Matthew C.

Matthew C. has extensive experience in IT support, currently serving as an IT Technician at the University of Liverpool since April 2019, where responsibilities include being the primary contact for the Leahurst Veterinary Campus and diagnosing software and hardware issues. Concurrently, Matthew C. has worked at Chester Zoo since October 2008, progressing from IT Support Assistant to 2nd Line IT Support Engineer, managing escalations, training, documentation, and technical issue resolution. Previous experience includes a role as Information Technology Assistant at Mace & Jones Solicitors from September 2004 to September 2006, providing first-line support. Matthew C. holds several HE Diplomas in various Microsoft technologies from QA Training, along with a background in Network Engineering from St Johns Plessington Technology College and 7 GCSE's from Plessington Roman Catholic High School.