Gerald Green

Gerald Green is a Desktop Engineer II at the Chicago Housing Authority, responsible for managing user network and database accounts, mobile services, and video conferencing support since October 2022. Previously, Gerald served as a Desktop Engineer I, providing technical support and troubleshooting for remote users, and effectively communicating solutions. Gerald's career includes roles as an Outreach & Community Education Representative at the Center of Workforce Innovations, where connections were established for diverse jobseekers, and as a Workshop Presenter/Facilitator. Additional experience includes working as a Desktop Support Engineer and Solutions Specialist at Verizon Wireless. Gerald holds a Bachelor's degree in Business Information Systems from Indiana Wesleyan University and is currently pursuing a cybersecurity certificate at Ivy Tech Community College.