Chicago Housing Authority
Stephanie Glinsey currently serves as the Senior Director of Quality Assurance & Customer Experience Operations at the Chicago Housing Authority since January 2024, following her role as Director of Client Center Operations. Prior to this position, Stephanie held the title of Contact Center Operations Manager at ComPsych from January 2015 to December 2023 and began her career as a Customer Service Representative at Acceptance Insurance from July 2013 to January 2015. Stephanie holds a Master of Business Administration (MBA) in Business Administration and Management from Walden University and a Bachelor of Arts (BA) in Political Science and Government from the University of Illinois Chicago.
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Chicago Housing Authority
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CHA helps build strong, vibrant communities throughout the city in partnership with a host of key stakeholders. As the largest owner of rental housing in Chicago, CHA provides homes to more than 50,000 families. CHA has almost 9,600 senior apartments and more than 7,000 units of family housing. It also oversees 37,000 Housing Choice Vouchers that allow low-income families to rent in the private market.