Katie Black

Katie Black possesses extensive experience in customer technology solutions, currently serving as Sr. Principal Team Leader at Chick-fil-A Corporate Support Center since July 2018, after advancing through multiple roles within the organization. With responsibilities including the management of the iPad Point of Sale (iPOS) platform utilized in over 1,700 Chick-fil-A restaurants, Katie oversees a critical system that enhances customer engagement through innovative technology. Prior experience includes roles as a Restaurant Sales Solutions Analyst where focus was on face-to-face ordering and payment systems. Katie's career began in IT at Georgia-Pacific LLC, enriched by early work as a lifeguard. Educationally, Katie holds a Bachelor of Science in Computational Media from the Georgia Institute of Technology and has international experience at Universitat Politècnica de Catalunya.