Kelsey P.

Kelsey P. has over a decade of experience at Chick-fil-A Corporate Support Center, currently serving as the Customer Technology Solutions Sr. Principal Team Leader, where responsibilities include leading the Customer Identity and Protection team to enhance customer account experiences while ensuring data privacy, compliance, and fraud mitigation. Previous roles include Principal Team Leader, focusing on delivering exceptional customer experiences on Chick-fil-A's websites, and Senior Analyst, overseeing the management and continuous improvement of internal communication platforms. Kelsey began career with a street team internship at 790 The Zone, contributing to promotional media campaigns. Kelsey holds a Bachelor of Science in Business Administration with a focus on Information Technology from the Georgia Institute of Technology.